Company: Axons Mobility
Website: axonsmobility.com
Email: hello@axonsmobility.com
1. Free trial
The 15-day trial is free, so there is nothing to cancel or refund. If you decide not to continue, tell us at hello@axonsmobility.com.
2. Cancelling your plan
Plans run month to month, and you can cancel at any time by emailing hello@axonsmobility.com.
3. Devices
Axons Mobility does not sell devices. The devices on your vehicles are bought from their maker, so cancellations, returns and replacements for them follow that maker’s terms.
4. Refunds to riders
Riders pay the operator they ride with, into the operator’s own Stripe account. Refunds for rides, passes or wallet top-ups are decided and paid by that operator. Riders should contact their operator through the rider app.
5. Contact us
Questions about cancellation or refunds: email hello@axonsmobility.com.