How to Choose Scooter Sharing Software: 15 Questions to Ask
How to choose scooter sharing software: 15 questions on the rider app, safety, payments, repairs, devices, GDPR and price, plus a summary checklist.
Kabir ShahUpdated · 9 min read
Scooter sharing software for e-scooters, e-bikes and mopeds, under your brand
Axons Mobility is scooter and bike sharing software for free-floating (dockless) fleets of e-scooters, e-bikes and mopeds: an operator console and a branded rider app that work with the connected devices already on your vehicles. The Neuron plan runs the fleet, packs add what you need and you can try it free for 15 days on your own vehicles, then go live with riders in as little as 3 weeks.Axons Mobility is built first for golf cart and LSV fleets. This page covers scooter, bike and moped sharing for operators who also run other vehicles.
Operator console · Live Map
A white-label scooter and bike sharing app in your colours
Riders see your name, logo and colours. You get a branded rider app, a console at your own address and a fleet ready to take rides.
A rider app with your name on it
Your own branded rider app for iOS and Android, with your name, logo and colours. Our team builds and publishes it.
A console at your own address
Your team signs in at yourcompany.axonsmobility.com, with its own logins and your logo.
Draw your service area
Draw where riders may ride. Riders get a warning when they leave it, and every breach is recorded.
Add vehicles in bulk
Import a CSV and review it row by row. E-scooter, e-bike and moped types come ready-made.
Sign-up that keeps riders
Quick Google or Apple sign-in. A Before You Ride sheet shows every step a rider still needs.
8 languages for riders
The rider app speaks 8 languages. The console speaks 6, including Arabic with a right-to-left layout.
Set your prices and sell more rides
You decide how every ride is priced, and you have the tools to sell more of them: passes, promo codes and group rides.
Price by time, distance or both
Per minute, per km, flat or free, with a tax rate, a service fee and a per-ride price cap.
Prices that follow your week
Set different prices by time of day and day of week for each fleet.
Passes riders come back for
Day, week and month passes and ride packs that cover each ride automatically.
Promo codes with a budget cap
Percent or fixed discounts and bulk unique codes, with a push to riders when you launch.
Group rides
One rider unlocks extra vehicles for friends, and each ride is billed separately.
Business riders
Riders save company details, tag trips as personal or business and export them as CSV.
Get paid into your own Stripe account
Riders pay into your own Stripe account, so you are the seller and the money reaches you directly.
- Cards with secure authentication, or a wallet with auto top-up
- Riders are not charged for a ride that never started
- Itemised in-app receipts with a route map and PDF
- On Neuron, the first 1,000 rider payments each month carry no charge from Axons Mobility
- Profit and loss and a balance sheet from your own rides, with the FinanceDesk pack (accounting)
Where rider money goes
The rider pays
By card or from a wallet with auto top-up
Your Stripe account
You are the seller, and the money reaches you directly
Your books
Every rider payment records itself in your accounts
Accounting is part of the Operator Console, with the FinanceDesk pack.
Scooter fleet management that keeps vehicles on the road
A vehicle waiting for repair earns nothing. Axons Mobility shows what needs a person and turns it into a repair job.
Live Map command centre
Every vehicle and its battery on one map. Lock, unlock, force-stop a ride or follow a vehicle from there.
Zones drawn on the map
Service area, no-go, speed limit, parking and charging zones that warn riders and record every breach.
Fleet Intelligence
A health score for every vehicle, with alerts that turn into pre-filled work orders.
Work orders with parts
Quick tasks and repairs with a quality check. Used parts come out of stock on their own.
Tow and tip-over alerts
Where the device reports it, a locked vehicle that moves raises a tow alert, and you see when one falls over.
Remote device checks
See why a vehicle is offline and check its device remotely, before anyone drives out.
Keep riders safe before and during the ride
Checks run before the ride starts, and where the vehicle's device reports it, you see how it is ridden.
- ID document and selfie check, switched on per fleet
- A helmet photo before riding, checked on the rider's phone
- A quick sobriety check, with a cooldown you set if the rider fails
- Driving score and crash alerts, where the vehicle's device reports them
- A Safety page with driving scores, hotspots and riskiest riders
Use the devices you already have
No new hardware to buy. If your devices share location, battery and lock status and take lock and unlock commands, our team connects them to Axons Mobility.
- Keep the devices on your e-scooters, e-bikes and mopeds, from any maker
- Remote ignition, crash reports and card readers work where the device has them
- Vehicles with different devices run in one fleet, on one live map
Will your devices work?
Send us the make and model. We tell you what each device can do in Axons Mobility before you start.
Fewer disputes, because riders see the rules before they pay
Before they end a ride, riders see whether they are in a parking zone and how far the nearest one is, so nothing comes as a surprise.
- A parking photo when the ride ends, and an itemised receipt
- Ride Replay shows the route with harsh braking, speeding and zone breaches
- Rides keep going without signal, and a closed app picks the ride up again
- A map, timeline and driving events for every ride in the console
- A support desk with a rider summary beside the chat, and wallet credit
Grow with numbers that tell you what to do next
Every suggestion comes from your own data. Churn risk and impact figures are always labelled as estimates.
Revenue Insights
With enough ride history: ideas with an estimated weekly gain, and revenue before and after you act.
Rider Intelligence
Segments, estimated churn risk and revenue at risk, so you know which riders to win back first.
Cohorts and utilisation
See which riders come back and how hard each vehicle works, with estimates clearly labelled.
Ask in plain words
The AI assistant answers from your own data, even “why is this scooter offline?”, and nothing runs until you confirm.
Scooter sharing guides
Plain-language guides on choosing scooter sharing software, what it costs to launch and how to earn more per vehicle.
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Questions sharing operators ask
Running e-bikes or cars? See bike sharing software and car sharing software.
Something else? Read all answers or book a demo.
What is scooter sharing software?
Scooter sharing software runs a fleet of shared e-scooters, e-bikes or mopeds: riders find, unlock and pay for a vehicle in an app, and the operator sees every vehicle on a live map and manages pricing, zones, repairs and payments. Axons Mobility is scooter sharing software for free-floating (dockless) fleets, with a branded rider app and an operator console.
Do we need new hardware, or can we use our own devices?
Use your own. Axons Mobility sells no hardware and works with the connected device on your vehicles, from any maker, as long as it shares location, battery and lock status and takes lock and unlock commands. Our team connects it for you.
Does Axons Mobility provide GBFS and MDS for city permits?
Yes. Axons Mobility publishes GBFS feeds so journey planners and map apps can show your available vehicles, and provides MDS trip and vehicle status data for cities that ask for it as part of a permit or pilot.
What is white-label scooter sharing software?
It is the software a sharing company runs under its own brand: the rider app, the operator console and the link to each vehicle. With Axons Mobility, our team builds and publishes a rider app with your name, logo and colours, and your team works in a console at your own web address.
How much does Axons Mobility cost for a scooter, bike or moped fleet?
Plans start with Neuron at $499 a month with 25 vehicles, 1,000 transactions and 500 new riders included, then $4 a month for each vehicle above 25, with a $1,500 setup fee once at the start. For example, 100 vehicles are $799 a month on Neuron. Each plan includes a monthly allowance of rider payments; above it, revenue sharing applies, so our revenue grows only when yours does. Packs and add-ons are priced separately. Above 500 vehicles, we agree the price together.
How long does it take to launch scooter sharing with Axons Mobility?
Your console and a private fleet are ready right after a short intro call. Going live with riders takes as little as 3 weeks: our team builds your branded app, Apple and Google review it, and your vehicles join as soon as their devices are connected. A new kind of device adds the time our team needs to connect it. Your current system can keep running until you switch.
More on golf carts
Solutions
- For OEMsBattery and fault data across every vehicle you sold
- For DealersMonthly income from connected fleets
- RentalsKeyless rentals by app or key card
- Resorts and HotelsGuest rides for resorts and hotels
- Golf Course FleetsZones, battery checks and theft alerts
- Battery MonitoringCharge, health and low-battery alerts
- GPS TrackingLive map, zones, theft alerts and replay
- Connected CartsWhat changes when a classic cart goes online
- Real-World Use CasesEight ways fleets put it to work
- Free ChecklistsPre-season, theft and battery checks
Try Axons Mobility on your own vehicles, free for 15 days
Request your trial and our team sets up a private fleet for you. Add your vehicles, invite your team and a few test riders, and see it work before you pay anything.
Questions first? Email hello@axonsmobility.com.