Settle golf cart damage and fare disputes fast
To settle a golf cart damage or fare dispute you need facts. Axons Mobility records every ride's route, speed, harsh braking and zone breaches, takes a parking photo at the end, checks each rider's ID and can hold a refundable deposit.
Your word against the guest's
Ride Replay, the parking photo at the end of a ride, the ID check and an optional deposit give you facts, not arguments.
A cart comes back scratched, or a guest says they were charged for a ride they didn't take. Without a record, it ends in a refund or an angry review.
Chasing payment for damage is harder still when you don't know who the rider was.
Where this happens
- Rental shops
- Resorts and hotels
- Holiday parks
How it works with Axons Mobility
Every rider passes an ID and selfie check before their first ride, and you can take a refundable deposit.
Every ride is recorded: Ride Replay shows the route, speed, harsh braking and zone breaches.
At the end of the ride, the app takes a parking photo if you require one, and sends an itemised receipt.
If a guest questions a charge in the app's support chat, the ride's data is pulled into the case for your team.
What you switch on
- Ride Replay with route, speed, harsh braking and zone breaches
- Parking photo at the end of the ride
- ID and selfie check before the first ride
- An optional refundable deposit
- Itemised receipts with the route and each charge
- Support chat in the rider app. See the rider app
What you need to start
- ID check switched on for the fleet, and a deposit if you want one
- A parking photo required at the end of each ride
- Your branded rider app, with support chat built in
Part of golf cart rental software and resort golf carts. Every case works on the connected device on your carts: what a device needs.
Questions about this use case
How do we prove where a golf cart went?
Every ride is saved, and Ride Replay shows the route on the map with speed, harsh braking and zone breaches marked where they happened.
Can we take a deposit for damage?
Yes. You can ask for a refundable deposit, paid in the app before the guest rides. Every rider also passes an ID and selfie check before their first ride.
What happens when a guest questions a charge?
The guest writes in the app's support chat, and the ride's data is pulled into the case, so your team answers with the route, the times and the receipt.
More real-world golf cart use cases
- Rent without a deskGuests rent carts after the shop closes: sign up, ID check, unlock and pay in the app.
- Stop carts going where they should notKeep carts off the pool deck and the beach with no-go and speed-limit zones.
- Know when a parked cart movesA theft alert the moment a locked cart starts moving, with the cart on the live map.
- No more dead batteries mid-ride48 V carts show true battery readings, and charging zones show where rides should end.
Try it on your own carts, free for 15 days
We set up a private fleet for you. Connect a few carts, set your zones, hours and prices, and see this work before you pay anything.
Questions first? Email hello@axonsmobility.com.